To visit an inmate in Travis County, you generally must schedule the visit at least 24 hours in advance, arrive at least 15 minutes early, bring acceptable identification, and follow the jail's dress code and visitation rules.
Travis County allows a combined total of two visits per week. Those visits may be face-to-face, on-site video, or a mix of both. Before scheduling, confirm whether the inmate is housed at the Travis County Jail in Austin or the Travis County Correctional Complex in Del Valle.
Last updated: August 2026
Key Takeaways
- Travis County inmates may receive a combined total of two face-to-face or onsite video visits per week.
- Inmates may also have access to electronic communication through jail tablets.
- In-person visitation is available Wednesday through Sunday and must be scheduled in advance.
- Visitors should confirm the inmate's location before scheduling because Travis County houses inmates at facilities in both Austin and Del Valle.
How to Visit an Inmate in Travis County
In-Person Visitation
Visitation is allowed Wednesday through Sunday, from 8 a.m. to 9 p.m. You must check in at least 15 minutes before your scheduled appointment. If you’re late, your visit will be canceled, and you’ll have to re-register.
Visitors are allowed a combined total of two face-to-face or onsite video visits per week. Before scheduling, confirm where the inmate is housed:
Travis County Jail
500 W. 10th St.
Austin, TX
Travis County Correctional Complex
3614 Bill Price Road
Del Valle, TX
Visiting hours and scheduling procedures are generally the same for both facilities, but you must schedule the visit for the correct location.
You must schedule the visit at least 24 hours in advance using the ViaPath Technologies Travis County Visitation Scheduling system. The scheduling requirement also applies to onsite video visits, though video visits can also be scheduled at a kiosk at the Travis County Correctional Complex.
No food or beverages are permitted.
Here are some key rules:
- Two visitors are permitted in the face-to-face area at one time. Three visitors are allowed if there are children under age 12.
- Anyone under age 17 must be accompanied by a parent or guardian.
- Anyone 17 and older must present a government-issued photo ID
Onsite Video Visitation
Onsite video visits count toward the inmate's combined limit of two face-to-face or onsite video visits per week.
Onsite video visits are conducted at kiosks at the Travis County Correctional Complex in Del Valle, including video visits with inmates housed at the Travis County Jail in Austin.
Video visits must also be scheduled in advance. Though you’re chatting virtually through a kiosk, only two visitors are allowed at a time (unless there’s a child under 12, in which case the maximum is three).
Can You Communicate With a Travis County Inmate Remotely?
Travis County inmates may have access to wireless tablets that provide electronic communication and other services. Depending on the services available, inmates may be able to exchange messages, make calls, or use video communication with friends and family without an in-person visit.
Friends and family can create an account with GettingOut by ViaPath Technologies to access remote communication services available for the inmate. GettingOut can be accessed on a computer or through its mobile app, which is currently available only on Android. Available services may include messaging, calls, or video communication. Before adding money to the platform, check the current Travis County Sheriff's Office instructions to confirm which services and rates apply.
Remote communication is separate from onsite video visitation, which takes place at kiosks at the Travis County Correctional Complex in Del Valle.
What Should I Expect When Visiting a Travis County Inmate?
Visitors should expect to go through security before entering the visitation area. Bring the required identification and leave prohibited items outside the facility.
Visitors cannot bring personal items, food, beverages, or other property into the visitation area to give to an inmate. If you want to add money to an inmate's account for commissary purchases, use one of the payment methods currently authorized by the Travis County Sheriff's Office.
Visitation Dress Code
There is a strict dress code for visitation. Visitors who do not comply with the dress code may be denied entry or have their visit canceled.
The following items are not permitted:
- Sheer clothing
- Clothing the Sheriff's Office classifies as "seductive"
- Halter, tube, strapless, or backless tops
- Muscle shirts
- Tops with spaghetti straps
- Pajamas
- Any garment that displays obscene or offensive language, offensive drawings, a gang affiliation, or drugs or alcohol
- Dresses or skirts with high slits
- Shorts shorter than fingertip length
- Skirts that are shorter than knee length
What Happens If You Violate Travis County Visitation Rules?
A visit may be denied or terminated if a visitor violates the dress code, arrives late, brings prohibited items, or fails to follow jail visitation rules. Depending on the violation and the visitor's history, Travis County may also suspend or revoke visitation privileges.
Because some dress-code standards require judgment by jail staff, wear conservative clothing that clearly complies with the published rules rather than risking cancellation of the visit.
Frequently Asked Questions
What ID do I need to visit an inmate in Travis County?
Visitors age 17 and older must bring an acceptable government-issued photo ID. Children under 17 must be accompanied by a parent or guardian.
Can children visit an inmate in Travis County?
Yes. Visitors under age 17 must be accompanied by a parent or guardian. Two visitors are permitted in the face-to-face visitation area at one time, or up to three when a child under age 12 is included.
What should I bring to a visit at the Travis County Jail?
Visitors age 17 and older should bring an acceptable government-issued photo ID. Bring only items permitted by the facility. Food, beverages, and personal property generally cannot be taken into the visitation area. Arrive at least 15 minutes early to allow time for check-in and security screening.
Michael & Associates Can Help
If someone you care about is in the Travis County Jail, visitation may be only one of your immediate concerns. You may also need to understand the charges, bond, upcoming court dates, and available legal options.
Michael & Associates Criminal Defense Attorneys represents people facing criminal charges throughout Austin and Travis County, including DWI, assault, domestic violence, theft, drug possession, and other misdemeanor and felony offenses. Our Senior Trial Attorneys can review the arrest, explain what happens next, and begin evaluating potential defenses.
If someone you care about has been arrested in Austin or Travis County, contact Michael & Associates today for a free case review.
